HOW MUCH DOES SHIPPING COST?
- We provide FREE SHIPPING on all orders over $100, anywhere in Australia
- For orders less than $100, we provide a Flat Rate Fee of $10 for Clothing and Accessories
HOW LONG WILL DELIVERY TAKE?
Upon completion of your purchase, our team will organise for your product to be dispatched as soon as possible. We will also notify you when your product is dispatched via e-mail and provide you with tracking details.
- All items marked as "In Stock" and available for purchase are stocked in our warehouse. All orders will be dispatched within 24-48 hrs depending on the order volume we are experiencing.
- Please allow 2-3 business days delivery to most areas of East Coast Australia. Shipments to WA are usually 4-6 Business Days. Remote regional postcodes may take up to 5-10 working days (Please note that these are a guide only) (Please note that these are a guide only and actual times may vary due to unforeseen circumstances).
CAN I TRACK MY ORDER?
- All prices include tracking & insurance. Once your order is fulfilled by us you will be sent your tracking number via the e-mail address you provided on checkout.
- For all our orders, we use Direct Freight Express, please provide us a residential address as, unfortunately, our courier does not deliver to PO BOXES. Thank you.
OTHER IMPORTANT INFORMATION
- Orders made on weekends and public holidays will be dispatched the following business day.
- We pick, pack and process your order as fast as possible once you have clicked the ‘BUY NOW’ button. Due to this, if you need to make changes to make any changes to your order including your delivery details, items, sizes or removing items from your order, please let us know as soon as possible.
- The courier may require a signature upon receipt of delivery.
- For Fastway and Direct Freight deliveries, if you are not home, the courier will leave a note in your post box notifying you of the missed delivery and will organise another time for the parcel to be dropped off.
- For Australia Post deliveries, a note will be left in your post box and the parcel will be available for pick up from the nearest post office.
- World Bodyboards is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.